1 min lesson
Your charter on this account
Choose two examples from the table in "Your charter on this account" and explain what each teaches you to do.
Step 1 of 2
Your charter on this accountThe three numbers
An AI Deployment Manager (ADM) owns three measurable outcomes on Meridian over the first 12 months, and every deliverable has to ladder to one of them. The ADM posting measures success by customer retention, product adoption and revenue expansion. Activation, the share of provisioned seats in weekly use, is this module's leading number, and it feeds all three.
- Outcome
- Activation
- What it means on Meridian
- Provisioned seats turn into engineers who actually log in and use Cursor weekly
- How it's measured
- Activated seats divided by provisioned seats; weekly active users, or WAU, against the 600-seat base
- Outcome
- Adoption
- What it means on Meridian
- Usage deepens past autocomplete into Agent, context and
.cursor/rules/ - How it's measured
- Tab and Agent acceptance, depth of feature use, WAU over monthly active users (MAU) as stickiness
- Outcome
- Retention + expansion
- What it means on Meridian
- The 600 seats renew and the footprint grows into new business units
- How it's measured
- Net revenue retention; renewal forecast; new-team and tier expansion
| Outcome | What it means on Meridian | How it's measured |
|---|---|---|
| Activation | Provisioned seats turn into engineers who actually log in and use Cursor weekly | Activated seats divided by provisioned seats; weekly active users, or WAU, against the 600-seat base |
| Adoption | Usage deepens past autocomplete into Agent, context and .cursor/rules/ | Tab and Agent acceptance, depth of feature use, WAU over monthly active users (MAU) as stickiness |
| Retention + expansion | The 600 seats renew and the footprint grows into new business units | Net revenue retention; renewal forecast; new-team and tier expansion |
Activation feeds adoption; adoption earns retention; retention is what makes expansion honest.