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Adoption stall diagnosis1 / 2

2 min lesson

Practice Usage analytics

Practice Usage analytics on one real case. Check the result before moving on.

Step 1 of 2

Review one stalled team. Segment its usage, name the stall type from data, choose a response that matches the cause and set a two-week follow-up on the same measure. Check whether the problem type is named from data. Confirm the intervention matches the root cause. Make sure follow-up checks whether usage moved over two weeks. Avoid running the same training louder. Keep the evidence with the result.

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Optional practice

Test yourself on Usage analytics

QWhat must be true before you choose a response to stalled adoption?