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Metric Design & Product Sense1 / 2

1 min lesson

Model regression vs. harness regression

Answer this as if it were happening now: "The agent-run success metric drops sharply. Acceptance rate fell but latency and tool-call error rates are flat. What does this point to and who should be paged?" Say what supports your choice.

Step 1 of 2

Model regression vs. harness regressionpage the right team

When the success metric drops, the most valuable thing you can do is attribute it. A model regression means the outputs got worse. A harness regression means the loop got slower or flakier while the model is fine. They page different teams and conflating them wastes the on-call.

Symptom
Acceptance rate drops, latency flat
Likely model regression
yes - output quality fell
Likely harness regression
no
Symptom
Latency and timeout rate spike, acceptance flat
Likely model regression
no
Likely harness regression
yes - loop or tools degraded
Symptom
Tool-call error rate jumps
Likely model regression
rarely
Likely harness regression
yes - harness or integration
Symptom
Drop isolated to one model version
Likely model regression
yes - model rollout
Likely harness regression
no

Hold one axis fixed to separate output quality from loop health.

Watch out for gaming

A success metric that rewards short, safe answers will quietly train the product to be useless. If "no undo within 10s" defines success, the agent learns to make timid edits no one bothers to revert. Always ask: what would a lazy optimizer do to my metric and does that path make the product worse?