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Metric Design & Product Sense1 / 2

1 min lesson

Offline eval vs. online telemetry

Rebuild the parts of "Offline eval vs. online telemetry", then say why each one matters.

Step 1 of 2

Offline eval vs. online telemetrytwo truths that sometimes disagree

When to trust which
Offline eval
controlled, repeatable, labeled - trust for pre-ship gating and regression catches
Online telemetry
real users, real repos, real distribution - trust for what actually happens in production
When they disagree
usually your eval set is unrepresentative; treat the gap as a signal to fix the eval, not to dismiss telemetry
Interview move

When asked how you'd measure agent quality, refuse the single-run framing out loud: "You can't grade one run - it's stochastic, so I'd define a population success rate and triangulate with acceptance, undo and re-prompt as proxies." Naming the stochastic nature first is the senior signal in this round.