Skip to lesson
Exit
Deep Dive - Webhooks, Events & Reliability1 / 2

2 min lesson

Observability & on-call

Use "Observability & on-call" to tell the cases apart, then choose a response for each one.

Step 1 of 2

The JD lists observability alongside retries and DLQs as a first-class requirement and for an EM it's where reliability stops being architecture and becomes a thing the team manages day to day.

A webhook system fails quietly. Events don't crash a page; they just don't arrive. So the only way you know the system is healthy is the instrumentation you built. Cover the three signals and make each one map to a decision.

Metrics are only half of it. Pair them with traces across the pipeline (ingest → queue → worker → endpoint) and structured logs keyed by event id, so one event is greppable end to end.

WHAT TO WATCH, BY WEIGHT

Interactive diagram. Tab through its regions; each focused region shows its detail in the panel below.

diagram: signal-bars

Ranked by how early each signal warns you - page on the leaders, write SLOs against the laggards.