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Commercials, pricing & the business case1 / 3

1 min lesson

Guard against vanity metrics

Think through this situation. "The buyer says: '$30 × 2,000 seats is $720K a year, that is a lot.' Give the four moves you make, in order." Give the practical answer in plain words.

Step 1 of 3

Guard against vanity metrics

Tab-accepts, suggestions shown, lines of AI code: these feel good and prove nothing about value. Tie the case to outcome metrics: cycle time, time-to-first-commit, review hours, escaped defects, migration cost. If a metric can go up while nothing ships faster, it's vanity.