1 min lesson
Triage take-home simulation
Walk through "Triage take-home simulation" in order, then name the proof that tells you it worked.
Step 1 of 3
The take-home tests the part of the job that scales: turning a pile of noisy signal into a ranked, quantified artifact a leader can act on without re-reading the raw tickets.
Simulate it with roughly fifteen mixed reports - drag real ones from a forum or Discord thread or write a believable batch. Give yourself 45 minutes to cluster, dedup and rank by severity times impact. The grader is checking your judgment and your writing, not whether you touched every ticket.