1 min lesson
Dedup, clustering and regression detection
Walk through the important items in "Dedup, clustering and regression detection" and give the practical point of each.
Step 1 of 3
Three hundred reports rarely mean three hundred bugs. They usually mean a dozen real problems, each described thirty different ways by people who don't share your vocabulary.
Clustering is the step that makes everything downstream honest. If you prioritize a raw inbox, you reward whichever bug happens to be described in the most tickets, not the one doing the most harm. The skill is collapsing reports onto the underlying defect, then counting the cluster - that count is what makes a priority number defensible.