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Voice of Customer & the Feedback Loop1 / 2

2 min lesson

Track the competition

Use "Track the competition" to tell the cases apart, then choose a response for each one.

Step 1 of 2

Track the competitionframe issues against alternatives

Users compare Cursor to what else they could run, so you should too. Knowing where Copilot, Windsurf and Claude Code are stronger or weaker lets you frame a theme with stakes: "users are leaving Agent for Claude Code on long refactors" is a sharper brief than "Agent has quality issues."

GitHub Copilot

Deepest IDE reach and enterprise install base.

Often framed as safer / more incremental.

Useful contrast for 'why switch to Cursor'.

Windsurf

Closest agent-IDE competitor in positioning.

Frequent head-to-head in power-user threads.

Watch for feature-parity complaints both ways.

Claude Code

Terminal-native agent, strong on long tasks.

Where some users go for big refactors.

A real churn destination to track in VoC.

JetBrains AI

Reaches the JetBrains IDE loyalists.

Relevant for users who won't leave that ecosystem.

Frames the 'why not just my IDE's AI' question.

Watch out

Don't fake usage. An interviewer who lives in Cursor can tell within two questions whether you actually use Agent modeCursor's full-capability mode: the AI can read the codebase, write and edit files, move them and run terminal commands. Contrast with Ask mode, which is read-only. Press Enter for the full definition. or just read the docs. If you haven't used a feature heavily, say so and describe how you'd get up to speed fast - that beats bluffing a detail and getting corrected.

Say it like this

“I keep a living known-issues register - surface, symptom, status, workaround - so I can answer any Cursor question on the spot and so my briefs are grounded. It's also how I make sure two users with the same problem never get two different answers from me.”