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Capstone: Mock Loop1 / 3

1 min lesson

Product-feedback brief back to Cursor

Show why this lesson detail matters: "The SA charter includes carrying structured field feedback into Product and Engineering."

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4. Product-feedback brief back to Cursor

The SA charter includes carrying structured field feedback into Product and Engineering. From Northwind, that brief is specific and prioritized, not a wishlist.

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Full explanation

Field-feedback brief - Northwind, to Cursor Product/Eng

Field-feedback brief - Northwind, to Cursor Product/Eng
Account: Northwind Financial (regulated, 3,000 eng)

Top blocker (P0): platform team wants per-model routing visibility in
the admin audit log for compliance sign-off. Currently their #1 gate.

P1: SCIM group-to-RBAC mapping requested so team roles provision
automatically from their IdP groups.

P1: principals want a per-repo rules-enforcement report (which rules
fired/were violated) to trust AI output in review.

Signal: low Copilot usage despite a mandate - strong evidence that
bottoms-up adoption + measured pilots beat top-down mandates in
regulated orgs. Worth a pattern writeup for the field.
Interview move

Grade this section against the four-pillar SA charter: adoption & implementation, strategic partnership, customer outcomes and the product-feedback loop. If any pillar has no artifact above, that's your gap - and naming the gap yourself in an interview reads as higher judgment than pretending the work is complete.