Skip to lesson
Exit
Enterprise Rollout & Adoption1 / 2

1 min lesson

Run the QBR that drives the next decision

Explain the order in "Run the QBR that drives the next decision", then say how you would verify the result.

Step 1 of 2

Run the QBR that drives the next decisionthe impact readout

A quarterly business review isn't a status update; it's a decision-forcing event. You walk in with results against the day-zero baseline, an economic case in the buyer's units and a specific expansion ask: the next teams, the next ladder rung, the seat growth.

  1. 1Recap the baseline. Remind the room what the named metrics were at day zero, so the result has a 'compared to what.'
  2. 2Show the four-lens result. Adoption & capability, flow, quality & safety and experience & trust, each against baseline.
  3. 3Translate to money. Carry the two or three pains worth real money through to engineer-hours and dollars.
  4. 4Make the ask. Name the exact next expansion the data justifies, so the QBR ends in a decision, not applause.
Watch out

Two failure modes sink an impact readout. Vanity metrics ('lines of AI code', attendance) reward volume and tell the buyer nothing about value. Over-claiming causation ('Cursor cut cycle time 40%') invites a smart skeptic to name the three other things that changed that quarter. Show honest, attributable wins, isolate the trained cohort against a control where you can and you'll be believed on the numbers that matter.