Automation pitch

Cursor says it plainly: this is an engineering-flavored support role and they want people who build the automations that scale support. The tooling round is where you prove you think in impact, not in tickets closed.

Pick one real, recurring piece of toil and pitch the automation that kills it. Three minutes, four beats: the problem, the design, the toolkit, the measurable impact. Then the trade-offs, because an honest pitch names its own failure modes.