2 min lesson
A credible 'why Cursor / why support'
Draft the first two sentences of your own 'why Cursor / why support' answer. Then write three follow-up questions an interviewer could ask and confirm you have a true answer to each.
Step 1 of 3
"I love helping people and AI is exciting" dies on the first follow-up and every other candidate is saying a version of it. A real why-Cursor connects your debugging joy and customer empathy to an AI-native editor you actually use and explains why the engineering-flavored, roadmap-shaping shape of support here is the job you want.
Interactive diagram. Tab through its regions; each focused region shows its detail in the panel below.
Same question, two answers - one opens doors you can walk through, one collapses on the first probe.
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Full explanation
Know the bar
Cursor's own technical support team runs Cursor on roughly three-quarters of their non-trivial interactions - the rest is niche manual debugging or account-specific work they keep out of the model. Knowing that the team you'd join already lives in the product reframes "why support here": this is a desk where the tool you support is the tool you work in.
For our team, they're using Cursor on roughly 75% of non-trivial support interactions today.