1 min lesson
I ran six moderated sessions in two days
Use "I ran six moderated sessions in two days" to say what you would do next.
Step 1 of 2
"Leadership was about to ship an onboarding flow the VP had designed, and the bet was that new users were churning on setup. I ran six moderated sessions in two days. Setup was not the problem; users got stuck the first time the AI edited a file they could not see clearly, and they bailed because they did not trust it. I brought the clips, not a summary, and the VP watched two users freeze in real time. We held the onboarding work and shipped a diff-preview change instead. Activation moved a few points. I would have pulled the support tickets first, because the signal was already sitting there."
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Advanced table
Where each story tends to get tested
Where each story tends to get tested
- Story
- Truth to power
- Where it usually lands in a senior UXR loop
- Hiring-manager screen, values conversation
- Story
- Unprompted ownership
- Where it usually lands in a senior UXR loop
- Portfolio deep-dive, HM screen
- Story
- Scrappy under deadline
- Where it usually lands in a senior UXR loop
- Portfolio deep-dive, research-challenge round
- Story
- Won over a skeptic
- Where it usually lands in a senior UXR loop
- Cross-functional round, values conversation
| Story | Where it usually lands in a senior UXR loop |
|---|---|
| Truth to power | Hiring-manager screen, values conversation |
| Unprompted ownership | Portfolio deep-dive, HM screen |
| Scrappy under deadline | Portfolio deep-dive, research-challenge round |
| Won over a skeptic | Cross-functional round, values conversation |
Cursor publishes no interview stages; this follows the common senior UXR loop (see the interview-loop module). One story can carry more than one theme, so lead with the cleanest signal for the round. A pass in any round means the research changed a decision and you named what it cost.
A truth-to-power story where nothing was actually at stake fails on contact. If leadership agreed instantly, it was not power you spoke to.