Cursor Billing and Account Management: Cancel, Refunds, Invoices

Cancellation runs through the same Stripe billing portal as the rest of your payment settings. The three steps below cancel a web-billed plan; note that in-app iOS subscriptions are the exception and are covered separately further down.

1. 1Go to cursor.com/dashboard/billing.
2. 2Click Manage Subscription to open the Stripe billing portal.
3. 3Click Cancel Subscription and confirm.

After you cancel, you keep your paid-plan features until the end of the current billing period, then the account reverts to the free Hobby plan. You are not charged again, and cancellation does not delete your account or your local project files. On an individual plan, you can schedule a downgrade instead of canceling if you only want to move to a cheaper tier.

The awkward case is a cancel button that is not there. Four account states hide it, which is why the first move is working out which one applies. The plan may have already lapsed to Hobby, leaving nothing to cancel; you may hold a Teams seat without admin rights; an unpaid invoice may be blocking subscription changes; or the plan came from the iOS app. Only the invoice is yours to clear, and clearing it opens the controls back up.

Cursor's refund policy is narrow and time-boxed: it applies only to your most recent payment, and only if you have not used the subscription in that period. The table lays out what qualifies and what does not.

Of the two conditions, the unused one probably decides more cases than the fourteen-day window does. Any usage inside the period disqualifies the payment however recent the charge. The same rules cover Pro, Pro+ and Ultra on monthly and annual billing, and Cursor describes anyone outside the window as committed for the current billing period. On an annual plan that period is the year.

To request an eligible refund, contact support while signed into your account and include the account email, the charge amount and date, an invoice ID or receipt if you have one, and a short description. Canceling on its own stops future charges but does not refund a payment that already processed.

Requesting a refund and canceling are not sequential steps, whatever the two separate headings suggest. Cursor's guidance is that you can cancel while a refund request is under review, and canceling first keeps the next renewal from landing mid-review. It does not cost you the request.

For a charge you do not recognize, go to Cursor before your bank. Support asks for the amount, the date and the last four digits of the card. Filing a chargeback can slow the review and can affect your account status while the dispute is open.

There are two different failures here, and they have different fixes. A declined card never charges you; a payment that succeeded but did not activate your plan usually just needs a moment to sync. Work through the matching column.

The check I would run before either column is the inbox. A payment confirmation from Cursor or Stripe tells you which of the two failures you have, and it saves you troubleshooting a card that already worked. Stale plan state also turns up during ordinary plan changes and when you join a team, so a dashboard that looks wrong right after one is not evidence of a failed payment.

If no confirmation email arrived at all, work the declined-card column first.

Invoices live in the Stripe billing portal, and on team plans they are gated to admins. The steps below get you to the billing history; the callout covers who can see it and how billing details behave.

1. 1Go to cursor.com/dashboard/billing and click Manage Subscription to open the Stripe portal.
2. 2Scroll to your billing history.
3. 3Select an invoice and download it. Invoices are a manual download for now.

Sequence matters more here than the download does. Correct your company name, address and tax details before the next charge, because an issued invoice cannot be edited afterwards. Then pull whatever records finance needs while the plan is live, since a lapsed subscription takes the controls off the billing page and you have to ask support for every copy after that.

Spend alerts are an email heads-up, not a brake. They tell you when on-demand spend crosses a threshold, but they never stop usage. That is what spend limits are for. Set them up from the team spending dashboard.

1. 1Go to cursor.com/dashboard/spending.
2. 2Select Add Alert.
3. 3Choose a team-level or member-level alert and set the spend threshold.

The steps leave you the actual number, and it turns out the on-demand-only rule is what should decide it. A threshold set low is a tripwire telling you that on-demand spend has begun at all, and that is a different signal from one that fires when the budget is nearly gone.

Team-level or member-level is the other choice in step three, and team size settles it more than the amount does. With a handful of people, one team-level alert is enough, because you can find out whose run it was by asking. On a larger team that question costs somebody a morning, so member-level alerts are worth the extra setup even though they mean more email.

This one has a blunt answer: Cursor has no way to change the email on an existing account. The only route is to retire the old account and start a new one, which loses data, so read the warning before you begin.

1. 1Cancel your subscription at cursor.com/dashboard → Manage Subscription → Cancel Subscription.
2. 2Wait for the billing cycle to finish.
3. 3Delete the account at cursor.com/dashboard → Advanced Account Settings → Delete Account.
4. 4Register a fresh account at cursor.com with the new email, then subscribe to the plan you want.

Those four steps are the documented answer, though they answer a narrower question than most people are asking. If what you want changed is the name or picture other people see, both come from your account settings and can be edited in place. It is the email address itself that cannot move. And if you have claimed a profile handle, count that as a second loss, because deleting the account releases the handle and handles are first come, first served.

Account deletion is permanent and expects you to cancel any active subscription first. The steps and the data-handling detail are below.

1. 1If you have an active plan, cancel it first at Billing → Manage Subscription → Cancel Subscription.
2. 2Go to cursor.com/dashboard and scroll to Advanced Account Settings.
3. 3Select Delete Account and confirm.

Do the cancel first. Canceling and deleting are not the same size of decision, since a canceled plan can be picked back up from the dashboard with your account and settings intact, and a deleted account cannot.

Deletion removes your account and all associated data (chat history, settings, and indexed codebases) and completes within 30 days. It cannot be undone. Local project files on your computer, and any code you created with Cursor, stay on your machine.

If you subscribed inside the iOS app rather than on the web, Apple owns that subscription end to end. Cursor cannot cancel it or refund it for you. The pairs below cover what is different about in-app billing.

Where you buy is worth deciding before you subscribe rather than after, since you cannot switch directly while an in-app plan is active. Yearly billing, Teams, Enterprise and on-demand spend are web-only, so anyone likely to want one of those should buy on cursor.com first.

Separate from billing, your account can carry a public profile at cursor.com/@yourhandle showing your name, picture, join date, up to four links, and usage activity. Here is how to claim a handle and control who sees the profile.

Cursor also reserves the right to reclaim a handle, naming impersonation and collisions with its own product names among the reasons, and says it will notify you when practical so you can claim another.

No, not for new sign-ups. Cursor closed the legacy program on June 25, 2026, and what replaced it is two narrower routes that depend on which group you are in. The callout has both, along with what happens to a rate you already redeemed.